C A M B I O S Y D E V O L U C I O N E S
You have 5 business days to notify changes by size, using the corresponding button on the website, with an additional period of 5 days to receive a response. If approved, you have 30 days for return or exchange.
The right of withdrawal follows a similar process, but with an indicated response period of 8 business days. Shipping costs are the responsibility of the customer.
Does not apply to promotional or discounted items..
G A R A N T Í A S
We offer a 30 calendar day warranty from receipt of the product, covering quality defects. The customer assumes shipping costs for warranty returns.
We also offer a 7 calendar day warranty from receipt of the product, covering factory defects or damage claims for your order.
Our exchange options are for the same product or a coupon of the same value for future purchases, all managed within a maximum period of 30 business days. There is no room for compensation, interest or other items in favor of the buyer.
P A R A R E C L A M O S
You must notify us of any claims for manufacturing defects within 7 days of receiving your order via the email provided. servicioalcliente@lilianameza.com.
If notified within this period, the buyer is considered to have waived any claim and the warranty expires.